Knowledgebase

Mobile Sentry > Mobile Sentry Help Desk > Knowledgebase

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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What happens if the application is removed from the mobile phone?

Simply, if the application is not installed on the childs mobile phone then you will not be able to recieve reports or make any changes to the mobile phone. However if the application has been removed...

Will Mobile Sentry work abroad?

A mobile sentry protected mobile phone can work on any network, anywhere in the world, however the system does need to communcate using GPRS with the server, therefor you may be charged higher data ca...

How often is the website updated?

By deafult a mobile sentry protected mobile phone will check-in with the system every 60 mins, at which point it will update the GPS location and call/SMS reports on the website. Therfore if you make ...

Can I tell if the appillication has been uninstalled?

Yes, if the application is removed from the handset the server will notice that the phone has not reported in, this will trigger an alert email to be sent to the mobile sentry subscriber notifying the...

Blackberry Install Instructions

Please download and follow these instructions to install Mobile Sentry on your blackberry. Please note there are two different applications for blackberry's. Depending on your operating system. Check ...